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Policies

Especially in today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair, and transparent policies for our customers. Learn more below and reach out with questions.

Our Fulfillment Policy

How It Works

Processing takes 2-3 business days, excluding special events and holidays. Our products are made-to-order, and some require additional time to set and prepare for shipment.

Once ready, we ship via a third-party carrier (e.g., FedEx, USPS, UPS) with an expected delivery time of 2-4 calendar days (excluding USPS Sundays and any business specified possible delays).
 

For carrier-specific inquiries, please visit:

*We currently prefer USPS, but this may change for convenience. Updates will be provided.

Local Delivery (NM-specific areas)

Delivery timeframes and fees are as follows:

  • Albuquerque and surrounding areas: 1-2 business days, $5

  • Bernalillo areas: 1-5 business days, $7

  • Los Lunas area: 1-5 business days $7

*All delivery fees are added at checkout, giving you the choice.

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International Shipping

We offer shipping to 64 countries outside the US, including:

Australia, Austria, Bahamas, Brazil, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Dominica, Dominican Republic, Egypt, France, Greece, Haiti, Honduras, Hong Kong, India, Ireland, Israel, Italy, Jamaica, Japan, Kenya, Madagascar, Malaysia, Mexico, Monaco, Mongolia, Morocco, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Saint Lucia, Saint Martin, Samoa, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Trinidad and Tobago, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Uganda, Ukraine, United Kingdom, Venezuela, Vietnam, Zimbabwe

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*If your country is not listed and you would like it to be, please submit an inquiry via the chat bubble or fill out a contact form. We will respond within 48 hours.

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*Please note that not all regions/cities/areas are available in countries other than the U.S.

You can return your purchase within 30 days if you're not satisfied, however, only up to 5% of the product can be used to qualify for the Return Policy. 

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*Refunds are available for clothing or accessories (excluding insertable or ingestible products) within 30 days of purchase, provided they are returned in new condition with original packaging. Refunds for treatments, services, classes, and testing depend on individual circumstances otherwise are non-refundable along with their non-refundable deposit (if applicable).

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**For subscriptions, they remain valid until you choose to cancel. Feel free to reach out with any questions or concerns through our Contact Page, Chat Bubble (found in the lower right corner of the site), or via email.

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***Gift Wrapping non-refundable (if applicable).

Return Policy

The Fine Print

Warranty Disclaimer

About Our Policy

100% Satisfaction Guaranteed!

If you're not completely satisfied with your purchase, please refer to our Return Policy above or contact us directly.

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Please note that allergic reactions may occur. Always perform a spot test before using any product. If a reaction occurs, discontinue use immediately and treat the area with a mild carrier oil such as Coconut or Olive Oil using a soft cloth. If necessary, contact your healthcare provider.

We take your Privacy seriously and have a secure website for our clients to utilize and want to provide all details possible on our policies and procedures.

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Click button to see full Privacy Policy details.

Privacy Policy

Your Data is Secure

Accessibility Statement

We keep everyone in mind

Not only do we want to keep all technology in mind, but we also strive to keep disabilities in mind as well. We have worked hard on our website to be accessible for everyone and want everyone to be able to enjoy our product benefits. 

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Click button to view full Accessibility Statement

***Currency for BBSJ is USD***

Cash Payments-

When possible, we can take cash payments (i.e., Pop-Up Shops, Local Delivery, In-Person Purchases, etc.)​

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Card payments accepted-

Visa, Mastercard, AMEX, China Union Pay, JCB, Diners, Cartes Bancaires, Discover, Electron, and Maestro​

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Pay-As-You-Go Methods Accepted-

PayPal

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Other Payment Methods Accepted-

PayPal, CashApp,  Venmo, and Zelle. ​

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Donations Accepted-

Buy Me A Coffee App is accepted for our Company to strive and grow. Proceeds will go towards everything that can help us reach our goals.

Payment Options

Plenty of Ways to Pay

Where to Purchase

Right here on our website or on our Facebook, or Instagram Shops, or Etsy (coming back soon)!

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*Some shops may direct you to our website to complete your purchase

You can purchase from a few places

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