Our Store Policies
Especially in today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair, and transparent policies for our customers. Learn more below and reach out with questions.
Our Shipping Policy
How It Works
Local Shipping (NM)
Excluding Special Events and Holidays processing can take 2-3 business days.
All of our products are made-to-order, and some have timeframes after production that they need to set and prepare to be shipped to you.
Once made and packaged we will then use a third-party carrier (i.e., FedEx, USPS, UPS etc...) for an expected shipping of 2-4 calendar days (except Sunday for USPS).
Contact or you can also visit the Carrier Websites at:
*We prefer USPS at this time. Subject to change due to convenience, updates will be provided.
Local Delivery (NM-specific areas)
Once made and packaged we will then deliver to Albuquerque and surrounding areas 1-5 business days $7, delivery to Bernalillo areas 1-2 business days $4, and delivery to Los Lunas area $10
*All fees are added to total price during checkout just like with shipping orders. YOU CHOOSE!
We offer shipping to 64 Countries other than the US-
*Australia, Austria, Bahamas, Brazil, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Dominica, Dominican Republic, Egypt, France, Greece, Haiti, Honduras, Hong Kong, India, Ireland, Israel, Italy, Jamaica, Japan, Kenya, Madagascar, Malaysia, Mexico, Monaco, Mongolia, Morocco, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Saint Lucia, Saint Martin, Samoa, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Trinidad and Tobago, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Uganda, Ukraine, United Kingdom, Venezuela, Vietnam, Zimbabwe
*If you find that your Country is unavailable and would like it to be, please submit an inquiry with the chat bubble at the bottom right or fill out a Contact form for us to get back with you within 48 hours.
*Not all regions/cities/areas are available in countries other than the U.S.
Our Return Policy
The Fine Print
30 day return if unsatisfied with purchase.
*Only 5% of product can be used to qualify for Return Policy.
*Subscriptions qualify under different regulations, See Terms and Conditions for full details.
At Body By Snow Jay LLC, we strive to create products that you will love and be more than just satisfied with.
If there is ever an issue with any product/s, we would like to take the time to do what we can to make it right.
Please send us a chat message by clicking on the bubble in bottom right corner or go to our Contact page (button below) for us to reach out within 48 hours to have an opportunity to redeem your business and make a return, if needed.
About Our Policy
100% Satisfaction Guaranteed!
If you are not satisfied with your purchase, please see above Return Policy or Contact us.
Possible allergic can occur, please stop use immediately and treat with mild carrier oil like Coconut or Olive Oil with a soft cloth and contact your health care provider if necessary.
Your Data is Secure
We take your Privacy seriously and have a secure website for our clients to utilize and want to provide all details possible on our policies and procedures.
We keep everyone in mind
Not only do we want to keep all technology in mind, but we also strive to keep disabilities in mind as well. We have worked hard on our website to be accessible for everyone and want everyone to be able to enjoy our product benefits.
Click below to view full Statement
Plenty of ways to pay
***Currency for BBSJ is USD***
When possible, we can take cash payments (i.e., Pop-Up Shops, Local Delivery, In-Person Purchases, etc.)
Card payments accepted-
Visa, Mastercard, AMEX, China Union Pay, JCB, Diners, Cartes Bancaires, Discover, Electron, and Maestro
Pay-As-You-Go Methods Accepted-
Other Payment Methods Accepted-
Google Pay, Apple Pay (*except while using mobile app), PayPal, CashApp, and Venmo.
Buy Me A Coffee App is accepted for our Company to strive and grow. Proceeds will go towards everything that can help us reach our goals.
Where to Purchase
You can purchase from a few places
Right here on our website or on our Etsy (coming back soon), Facebook, or Instagram Shops!
*Some shops may direct you to our website to complete your purchase